If you attempt to administer outcome measure questionnaires but you have push back form your patients, Thom offers some advice that brings complaints down to almost zero. Using the data from the various tools at the point of care is the focus of this case.

Among other topics discussed at length include:

• some background on different outcome tools and several specific outcome surveys he recommends,

• tips on how to keep these from becoming a burden to the patient,

• the difference and value to include general health questionnaires in addition to condition/body part-specific surveys, and

• ideas on how to respond when some scores are reported with good progress and others are not.